newsletter

Quick Phone and Fax Tips

As the school year starts, you will likely be corresponding with people via phone and fax.  Here are some basic tips to help you communicate efficiently and effectively with our telephony resources.
All About Caller ID
If you’ve ever had anyone ignore your office phone calls because they didn’t recognize your suspicious-looking “8000″ number, you’re not […]

By |August 21st, 2014|Tech Tips and Tricks, TigerTech|Comments Off

After-hours Support is Changing

Effective Friday, 8/8/2014 at 5:00PM EST, ITS will no longer utilize Embanet for after-hours support.  We will, however continue to offer after-hours support for Moodle and basic computer account issues.  After 8/8, after-hours support will be available from 5:00PM-11:00PM, Sunday-Thursday.  You can contact after-hours support via one of the following methods:

On-campus Phone:
Extension 8600

Local Phone:
(502) […]

By |August 8th, 2014|TigerTech, TigerTech News|Comments Off

The Chicken or the Egg? How Your Computer Account is Created

Without a login account, that hunk of metal sitting on your desk is useless for anything other than advanced paper-weighting.  Just exactly how is your account created?  Well, I’m glad you asked…
First-Things First
Before you do anything, you need to ensure that the necessary pre-processing has been done in our ERP (Enterprise Resource Planning) software.  […]

By |July 23rd, 2014|TigerTech, TigerTech Tutorials|Comments Off

Your Y: Drive… It’s not just there for your health

Without mentioning any specific three-letter government agencies, hard-drive failures have been in the news lately. I recently came across an interesting article that mentions how data loss due to hard drive failure is still a huge problem for both businesses and individuals.  Here are some key points from this article:

From a survey, 66% of […]

By |July 10th, 2014|Tech Tips and Tricks, TigerTech|Comments Off

It Could Never Happen… But It Did.

I’m sure most of you have heard of Butler University in Indianapolis:  A small, mid-western institution with a better basketball program than its size would indicate…  Sound vaguely familiar?

Well unfortunately last week it was announced that Butler had undergone a  large data breach that may have compromised the personal data of  approximately 163,000 individuals. […]

By |July 3rd, 2014|TigerTech, TigerTech News|Comments Off