Information Technology Services provides technology support services to the faculty, staff, and students of Georgetown College. ┬áThe specific areas of support are voice communications, data networking, administrative computing, media services, academic consulting services, academic computing labs, training, and help desk services.
GUIDELINES AND RESTRICTIONS:
- Users desiring support for any of the services listed in the overview should contact the Help Desk at x4357 (on-campus) and 863-4357 (from off-campus). After hours support can be obtained for certain services by calling 1-877-960-2040.
- Additional support information is available on the ITS Website at http://www.georgetowncollege.edu/its.
- See ÔÇťSUPPORTED DESKTOP COMPUTING HARDWARE AND OPERATING SYSTEMÔÇŁ policy. ┬áGeorgetown College is primarily an Intel/Windows compatible computing environment. ┬áWhile ITS does not refuse to support non-Intel/Windows compatible users, the experience, expertise, and resources with-in ITS are greatly reduced for non-Intel/Windows systems and support is limited based on those conditions.
- The Help Desk hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. After hours phone support is available by calling 1-877-960-2040.