—–Original Message—–

From: <varies>

Sent: Wednesday, April 24, 2013 1:48 PM

Subject: Scheduled Maintenance

To ensure quick, responsive e-mail services, it is necessary to establish limits on the amount of e-mail each user may store on the system.

Our records show that you have almost exhausted your usage allowance provided with your webmail service.

Depending on your current storage space you may request for additional storage.

Please CLICK HERE>
to request for additional storage.

Thanks

For IT Support Center

THIS MESSAGE IS CONFIDENTIAL. 

This e-mail message and any attachments are proprietary and confidential information intended only for the use of the recipient(s) named above. If you are not the intended recipient, you may not print,distribute, or copy this message or any attachments.  If you have received this communication in error, please notify the sender by return e-mail and delete this message and any attachments from your computer. Any views or opinions expressed are solely those of the author and do not necessarily represent those of LRGHealthcare.

Sample #2

From: <varies>

Sent: Wednesday, April 24, 2013 11:36 AM

Subject: Message From Administrator‏

We are carrying out some maintenance on our database. As a result of that disabling unused email addresses.

Click here to keep your email address active Please Note that any email addresses that is not been updated shall be disabled

This electronic mail transmission may contain legally privileged and/or confidential health information. This message and/or any files transmitted with it are intended solely for the use of the addressee(s). This communication is to be treated as confidential and the information in it may not be used or disclosed except for the purpose for which it was sent. If you have reason to believe you are not the intended recipient of this communication or have received this email in error please (1) advise me immediately, (2) delete it and any files transmitted from your system, and (3) destroy any hard copies of it. You are hereby notified that disclosing, copying, distributing, or taking any action on the contents, attachments, or information herein is strictly prohibited.

Click here to play video (QuickTime)

1. Point your web browser to https://quarantine.messaging.microsoft.com.
2. Ignore the login prompt; Click the “Need your password?” link.
3. In the “User name:” prompt, enter your full e-mail address, and click “Send”.

An e-mail will be sent to your e-mail address.  When it arrives:

1. Click on the link in the e-mail address to access the password change dialog.
2. Enter a password;  make sure it’s one you will remember (you CAN use your regular GC password).
3. Click “Submit”  you will be directed to your Spam Quarantine.

1. Point your web browser to https://skydrive.live.com
2. Login with your Windows Live ID and password.
3. If you are eligible, you will be presented with a link titled “SkyDrive’s Free storage is changing — claim your free 25GB”.  Click this link. (If the link does not appear, you may also access the upgrade page by clicking the “Manage storage” link at the bottom left-hand of the page.)
4. Click the “Free upgrade!” button.  You will receive a pop-up window confirming your upgrade.
5. Verify that your storage now shows 25GB available.

Please contact the ITS helpdesk at (502) 863-4357 if you have any problems.

1) In Microsoft Outlook, select “File”, then “Open”, and then “Other User’s Folder”:

2) At the “Open Other User’s Folder” window , click “Name…”:

3) In the “Search” box, type the first few letters of the name of the calendar you are looking for.  The calendar should appear in the list.  Select the calendar by clicking it ONCE.

Also make sure that dropdown list under “Address Book” is set to “Global Address List”:

4) Make sure that the “Folder Type” is set to “Calendar”, and then click “OK”:

iPhone

For existing iPhone users:

Update your existing Exchange configuration with the following settings:

1. Email Address: firstname_lastname@georgetowncollege.edu
   ex., john_doe@georgetowncollege.edu
2. Server: m.outlook.com
3. Username: firstname_lastname@georgetowncollege.edu
4. Password: Your Georgetown College network password
5. Clear “FAST from the Domain field.

For new iPhone users:

1. Create a new Microsoft Exchange mail account
2. Enter the following information to configure the account:
   1. Email Address: firstname_lastname@georgetowncollege.edu
      ex., john_doe@georgetowncollege.edu
   2. Server: m.outlook.com
   3. Username: firstname_lastname@georgetowncollege.edu
   4. Password: Your Georgetown College network password

Windows Mobile 6.0

1. On the mobile phone, from the home screen, click Start, and then click ActiveSync.
2. Click Menu, and then click Configure Server.
3. Enter the server address. The server address is m.outlook.com.
4. Select the This server requires an encrypted (SSL) connection check box.
5. Click Next.
6. Enter your user name, password, and domain. The user name should include your name, the at (@) symbol, and your domain name, for example, john_doe@georgetowncollege.edu
7. Select the Save password check box.
8. Click Next.
9. Select the check box next to each kind of information you want to synchronize with the server, and then click Finish.

Windows Mobile 5.0

1. On the mobile phone, from the home screen, click Start, and then click ActiveSync.
2. Click Menu, and then click Configure Server.
3. Enter the server address. The server address is pod51009.outlook.com.
4. Select the This server requires an encrypted (SSL) connection check box.
5. Click Next.
6. Enter your user name, password, and domain. The user name should include your name, the at (@) symbol, and your domain name, for example, john_doe@georgetowncollege.edu
7. Select the Save password check box.
8. Click Next.
9. Select the check box next to each kind of information you want to synchronize with the server, and then click Finish.

Android

1. Create new e-mail account
2. Email Address: <FullEmailAddress>, for example john_doe@georgetowncollege.edu
3. Password: Your Georgetown College network password
4. Tap Next
5. Tap Exchange account
6. Domain\Username: <FullEmailAddress>
7. Password: Your Georgetown College network password
8. Exchange Server: m.outlook.com
9. Check Use Secure Connection (SSL)
10. Accept All SSL certificates
11. Tap Next

Step 1:  Reset your password

After logging-in to your computer, press CTL+ALT+DEL at the same time.  You are prompted for your old password and your new password (twice for verification).  You MAY re-use your existing password. The password reset operation merely triggers a procedure that verifies your membership within the organization.  Once your password has changed, proceed to step 2.

Step 2: Verify your new password in the cloud.

1. Launch the web browser of your choice (Internet Explorer, Firefox, etc.).
2. Browse to http://www.outlook.com.
3. Login with your Georgetown e-mail address (firstname_lastname@georgetowncollege.edu), and your Georgetown (FAST) password.
4. Verify that Outlook Web Access loads and you are able to see your e-mail.  Please contact ITS if you receive any errors.

Step 3: Configure a new Outlook profile

Windows XP

1. Click “Start”, and then select “Control Panel”.
2. Click on the “Mail” Application.

Windows 7

1. Click the Windows “ball” at the bottom left corner of your screen.  Select  “Control Panel”.
2. Click on “User Accounts”, and then “Mail”

Mail Setup

1. On the Mail Setup – Outlook window,  select “Show Profiles…”
2. Click “Add…”
3. Name the profile “Live”.
4. Verify that your firstname_lastname@georgetowncollege.edu e-mail address appears in the E-mail Address field.  Click “Next”.
5. A credential window appears.
   1. At this window, you enter your full e-mail address and GC windows password:
      1. USERNAME:  first_last@georgetowncollege.edu
         PASSWORD: <your GC Windows password>
         IMPORTANT!!! Make sure “Remember Credentials” is checked! 

         Using John Doe  again as an example, he would enter:
         USERNAME: John_Doe@georgetowncollege.edu
         PASSWORD: Password123
         

      2. Press ENTER.
      3. Wait for a few seconds for the configuration to complete, if the credential window re-appears, repeat step 5.1.1 again.
      4. Click “Finish”.
      5. Returning to the “Mail” screen, make sure that “Always use this profile” is selected.
      6. In the drop-down box, select “Live” as the profile to use, then click “Apply”.
      7. Click “OK”, and close any open Windows.
      8. Start Outlook and confirm that your mailbox is working.

2)      At the dropdown, select “See All Options”

3)      At the “My Account” screen, under the “Shortcuts to other things you can do” heading, select “Forward your e-mail”

4)      Under the “Forwarding” heading, enter the e-mail address you want to forward to and select “Start Forwarding”

Welcome to Live@GC, the all-NEW e-mail and collaboration experience at Georgetown College!  Live@GC is a cloud-based e-mail service powered by Live@EDU from Microsoft that offers all the same benefits of Tiger mail, plus MORE!

• 25 GB SkyDrive Storage plus 10 GB of email storage
• Synchronize your mobile devices (iPhone, iPad,  Android, Windows Mobile) with your Live@GC e-mail
• Anti-virus and anti-malware protection from Microsoft
• Office Web Apps such as Word, Excel, PowerPoint and OneNote
• Blogging
• Instant Messaging, including video chat
• Share contacts, files, photos and calendar with anyone from anywhere
• Movie Maker, Photo Gallery, and much more

Getting Started

During the migration of your mailbox starting on Friday July 15^th, your network password will be reset to the original password you received your freshman year.  If you do not know this password please contact the ITS Help Desk (502.863.4357), have your Gcard/student number ready.  The migration will be finished on Monday, July 18^th.

Please note that after September 16, your Y: drive will not be available.  Please move the contents of your Y: drive to another location (such as the new SkyDrive).
To get started, simply login to the Georgetown College Portal, http://my.georgetowncollege.edu, and click on the Live@GC tab to access your e-mail.

What about my old e-mail?

All of your old e-mail should be there waiting for you when you login the first time; if not, just call the ITS helpdesk (502.863.4357) and they will take care of it for you!
Want more info?

Skydrive

http://explore.live.com/windows-live-skydrive
http://explore.live.com/windows-live-skydrive-help-center

Instant messenger

http://explore.live.com/windows-live-messenger-get-started?os=other

Office apps

http://office.microsoft.com/en-us/web-apps/

General Help

http://explore.live.com/windows-live-help-center

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