ITS buys a certain number of new computers every year.¬† The number purchased depends on the budget and the cost of the computers, so it‚Äôs not the same amount from year-to-year.¬† Our first priorities are keeping the ITS lab and classroom computers current.¬† These computers are the front-line of the student/faculty/technology interface.¬† Once these labs and classrooms are in good shape, older faculty and staff computers are replaced. ¬†We then replace student worker and non-ITS lab machines when machines are available. The ‚Äúreclaimed‚ÄĚ computers are evaluated for continued viability;¬† if they are still useful, they are refreshed and re-deployed.¬† If not, they are retired.
Is your computer performing sub-par?¬† Most of the computers out there actually have adequate amounts of memory, disk space and CPU power, despite their dated cases.¬†¬† If your computer’s lackluster performance is degrading your ability to get things done, then let us know.¬† If you would like to request a new computer, submit a request through the portal here, contact the helpdesk at (502) 863-4357, email@example.com, or visit the ITS department in-person in the Cooke Memorial building.
Laptops, tablets, and other specialties
ITS is responsible for maintaining desktop computers for all faculty and staff.¬† If you need a laptop or high-end workstation, ITS will provide funds comparable to the cost of a new desktop (budget permitting).¬† The remainder of the cost will be the responsibility of the individual’s department.¬† Tablets (such as iPads, Kindle, Galaxy Tabs, etc.) are not provided by ITS and are the sole responsibility of the individual’s department.