Circulation Supervisor

Job Title: Circulation Supervisor
FLSA Status: Hourly
Department: Learning Resource Center
Classification: Support Staff
Reports To: Assistant Library Director
Prepared By: Assistant Library Director
Revised: September 24, 2009

Summary

This public service position is responsible for implementation, development, coordination, and supervision of circulation services at the Library.

Expectations of Employee

  • Adheres to College Policy and Procedures
  • Acts as a role model within and outside the College
  • Performs duties as workload necessitates
  • Maintains a positive and respectful attitude including excellent public service skills
  • Communicates regularly with supervisor about Department issues
  • Demonstrates flexible and efficient time management and ability to prioritize workload
  • Consistently reports to work on time prepared to perform duties of position
  • Meets Department productivity standards
  • Stays aware to security and environmental concerns, including calling Campus Safety as needed

Essential Duties and Responsibilities

  • Hire, schedule, train, and evaluate a large staff of student workers for daytime and weekend hours
  • Provide assistance at the circulation desk and act as initial contact for public services information as needed
  • Prepare new books for shelving; verify cataloging records; notify selectors
  • Troubleshoot, operate and report maintenance needs of Library equipment, e.g. printers, copiers, and computers
  • Use and demonstrate circulation module and Library web page
  • Process all faculty Reserves
  • Keep current with academic library copyright policies pertaining to Reserves
  • Participate in procedural and policy reviews
  • Coordinate room booking for Library areas of the Ensor LRC
  • Maintain records and report statistics
  • Report facility problems to appropriate departments
  • Be responsible for opening of the building and maintaining patron count
  • Supervise daytime Library circulation cash handling policies and procedures
  • Participate in budgeting of the Library student worker’s salaries and allotments of working hours
  • Be responsible for the Library Circulation Moodle page
  • Approve Circulation students’ reported working hours for payroll on a monthly basis
  • Shelve local morning newspapers

Supervisory Responsibilities

Directly supervises 25-30 students in the LRC. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Knowledge, Skills & Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and / or Experience – Bachelor's degree (B.A. or B.S.) from a four-year college or university; or 3-5 years related experience and/or training; or equivalent combination of education and experience. Library and/or supervisory experience preferred.
  • Communication / Language – Requires effective oral and written communication skills, excellent interpersonal and public service skills, and intermediate computer literacy. Must be able to learn new computer applications. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Competence in speaking effectively before groups.
  • Mathematical – Ability to add, subtract, multiply, and divide. Skill in making change involving all denominations of American currency.
  • Reasoning – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Certificates, Licenses, Registrations – None required
  • Computer Literacy / General Office Equipment – Must be able to learn new computer applications.

Physical Demands / Work Environment

  • Regularly
    • Sit
    • Talk or hear
  • Frequently
    • Use hands to finger, handle, or feel
    • Reach with hands and arms
  • Occasionally
    • Stand, walk, stoop, kneel, crouch, crawl
    • Climb or balance
    • Lift and/or move up to 25 pounds
    • Push loaded book carts
  • Vision
    • Close vision
    • Ability to adjust focus
  • Noise
    • Moderate
  • Stress
    • Moderate
  • Normal Work Schedule
    • Monday- Friday
    • 7:30 a.m. – 4:30 p.m., with an hour lunch
    • Overtime as necessary to meet the demands of the position